FREQUENTLY ASKED QUESTIONS
No – with the exception of Mums & Bubs classes.
All attendees to Mums & Bubs classes require a Pre-Screening appointment prior to joining. This is to ensure our team have a clear understanding of any personal health and safety information that may impact you or others when participating in the class as well as to determine the appropriate baseline ability when first attending. Find out more.
No. As first contact practitioners you do not need a referral to book an appointment, unless your appointment is funded by:
- NDIS (National Disability Insurance Scheme)
- MVA (Motor Vehicle Accidents)
- DVA (Department Of Veteran Affairs)
- CDM (Chronic Disease Management: formerly Enhanced Primary Care or EPC).
- Return to Work SA
If you are unsure as to whether you need a referral please call us or contact your GP.
Physiotherapy appointments may be available the same or following day. If you have a concern which is urgent please call our office and we will arrange an appointment at the most convenient time available.
Due to high demand, Occupational Therapy, Speech Pathology and Exercise Physiology appointments may have a delay. Often there is a waiting list in place so please contact us as soon as possible to ensure your place.
If you have never been to our clinic or haven’t attended in over 12 months, please advise staff when booking as you will need a longer appointment time to complete initial documentation.
Physiotherapy: Available at Munno Para, Hewett, Gawler East & Freeling
Speech Pathology: Available at Munno Para & Gawler East
Occupational Therapy: Available at Munno Para & Gawler East
Exercise Physiology: Available at Munno Para, Hewett & Gawler East
Occupational Therapy and Speech Pathology appointments can be arranged at home or school if required.
Please note that some therapists only work in one or two clinics and therefore you may be required to attend a particular clinic if you wish to see a specific therapist. To view the locations of our therapists, please view our Meet The Team page.
If you are unable to make it to your appointment, please contact us as soon as possible to cancel or reschedule.
– Call the clinic to cancel and/or reschedule your appointment.
– Reply ‘No’ to the automated Text Message reminder to have the system automatically cancel your appointment.
– Visit the clinic in person or, following an appointment, speak to our Admin staff to cancel or reschedule future appointments.
Missed appointments without contacting the office will result in a cancellation fee.
Prices depend on our services. Please contact us for advice on the cost of the services you are interested in.
Private Health Insurance benefits will differ between funds, please contact your Insurer directly to enquire about your benefits. We are a Medibank Private Members Choice Provider.
There is a small gap associated with Chronic Disease Management and Enhanced Primary Care Plans.
Funded appointments have no gap to pay, please contact your provider directly for more information. This includes:
– Return to Work SA
– Department of Veteran Affairs
– National Disability Insurance Scheme (NDIS)
– Motor Vehicle Accident
Our Speech and OT waitlist is lengthy, and ever growing. We encourage you to contact our clinic, complete a waitlist form, and put your name down.
Although we are unable to give a time frame, we are always looking at our availability and will contact you as soon as a suitable time slot arises.
Because NDIS funded appointments are longer than a standard appointment and require tailored planning and preparation, we require notice by 3pm the day before the appointment to avoid a late cancellation fee. A late cancellation fee is the same price as the appointment, as is billed to NDIS. These guidelines are set by NDIS.
The best way to avoid this is to advise our clinic as soon as you know you will be unable to attend the session.
Sensitive and extreme circumstances are always taken into consideration when billing a late cancellation.
‼️ OFFER EXTENDED AT OUR HEWETT PRACTICE‼️‼️ OFFER EXTENDED AT OUR HEWETT PRACTICE‼️
• 50% OFF OR NO GAP PHYSIO APPOINTMENTS FOR YOUR FIRST MONTH OF APPOINTMENTS •
Book your FIRST Physio appointment by the 13th March 2021 to qualify for this offer!
➡️ Pay NO GAP by using your private health fund.
➡️ No health fund? No worries!
Enjoy 50% discount on the total cost of your first month of Physio appointments.
❗️Offer extended to 13th March 2021❗️
* New clients only *
* Available at our Hewett Clinic *
*select therapists and terms and conditions apply*
*Offer excludes EPC, DVA, MVA, NDIS, Return to Work or existing discount clients* ... See MoreSee Less
5 days ago
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• OUTDOOR PROJECT WITH UNISA STUDENTS •
Hi, we are the UniSA students, Jodie and Tia, thank you for giving us a warm welcome at Bounce Back Health.
We'd appreciate if you could take a few minutes of your time to share your ideas with us so we can design an outdoor space fit for you. We are eager to hear your thoughts so that we can help you improve your health and wellbeing.
Thank you for taking our quick survey! For further details message us on the Bounce Back Health Facebook page.
Click on the link below:
form.typeform.com/c/svQQP681
Thank you for your on-going support 😊,
Tia and Jodie ... See MoreSee Less
1 week ago
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• PINC CANCER REHAB WITH NAOMI •
Did you know that one of our Physios, Naomi, is a certified cancer rehabilitation specialist?
You may not realise this, but physiotherapists can be such an important part of you oncology journey.
Unsure of how Physios can help?
Here’s just a few things:
⁃ fatigue management
⁃ Weight management
⁃ Cording
⁃ Musculoskeletal health
⁃ Balance and co-ordination
⁃ Motivation
⁃ Pelvic health
⁃ Breathlessness
⁃ Sleep
⁃ Lymphodema, oedema, swelling
⁃ Headaches and body aches
Sometimes it can just be hard knowing where or how to start.
‘Move over cancer!’ Book a consultation with Naomi today.
Munno para: 7289 3754
Gawler east: 8520 6244 ... See MoreSee Less
1 week ago
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• ONLINE DANCE GROUP •
Our OTs just LOVE everything movement-based! So much so that we will be running a dance group via zoom every Wednesday afternoon during school terms!
This group is a fantastic way to provide your child with the opportunity to boost their confidence, socialise, improve their gross motor skills and coordination all whilst providing them with a form of sensory input that calms and regulates their bodies! – The perfect wind-down and regulation opportunity following a busy day at school (for both you and your child!).
Register your interest in the group today by contacting one of our clinics:
Munno Para: 7289 3753
Gawler East: 8520 6244 ... See MoreSee Less
2 weeks ago
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‼️ OFFER EXTENDED AT OUR HEWETT PRACTICE‼️
• 50% OFF OR NO GAP PHYSIO APPOINTMENTS FOR YOUR FIRST MONTH OF APPOINTMENTS •
Book your FIRST Physio appointment by the 13th March 2021 to qualify for this offer!
➡️ Pay NO GAP by using your private health fund.
➡️ No health fund? No worries!
Enjoy 50% discount on the total cost of your first month of Physio appointments.
❗️Offer extended to 13th March 2021❗️
* New clients only *
* Available at our Hewett Clinic *
*select therapists and terms and conditions apply*
*Offer excludes EPC, DVA, MVA, NDIS, Return to Work or existing discount clients* ... See MoreSee Less
2 weeks ago
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook